Shipping & Returns

Processing or production time and carrier transit time are separate parts of the order timeline. Ready-to-ship merchandise may process faster than custom merchandise. Custom products require production before shipment.

Estimated processing and delivery windows should appear on the applicable product page or during checkout whenever available. Delivery dates are estimates unless Lavish Curiosity expressly guarantees a particular delivery service.

Carrier delays, weather, holidays, incorrect addresses, customs activity where applicable, and other circumstances outside Lavish Curiosity’s reasonable control may affect delivery.

Customers are responsible for providing a complete and accurate shipping address. Contact Lavish Curiosity promptly if you discover an address error. A correction cannot be guaranteed after fulfillment or production has begun, and a carrier may charge for rerouting or return delivery.

Once an order ships, tracking information will be provided when available. Tracking events and delivery scans are supplied by the carrier. If tracking shows an unusual delay or delivery problem, contact Lavish Curiosity with your order number so the issue can be reviewed.

Shopify currently has no separate Refund Policy or Shipping Policy configured for this connected store. Accordingly, Lavish Curiosity does not state an invented return window here. Contact the business before sending any item back so eligibility, instructions, and the appropriate return destination can be confirmed.

When a standard, non-custom item is eligible for return, it should generally be unworn, unused, and in its original condition unless it is defective. Eligibility depends on the item, its condition, the reason for the request, disclosures made before purchase, and applicable law.

Do not send a return without first contacting Lavish Curiosity. A return, refund, replacement, or store credit is not promised until the request and merchandise have been evaluated.

Custom and personalized products are made specifically for the customer and generally are not returnable or exchangeable for preference changes, an incorrect customer-selected size, spelling supplied by the customer, or other personalization choices after production.

This limitation does not exclude legitimate remedies when:

• Lavish Curiosity produced personalization that does not match the approved order;
• the customer received the wrong product;
• the item arrived damaged;
• the item has a qualifying manufacturing defect; or
• applicable law otherwise requires a remedy.

Contact Lavish Curiosity promptly if merchandise arrives damaged, defective, incorrect, or different from the approved personalization. You may be asked to provide the order number and clear photographs showing the product, packaging, shipping label, damage, defect, or personalization issue so the claim can be evaluated.

Do not discard the merchandise or packaging until you receive instructions. A refund, replacement, or store credit is not automatic and will be determined after review, subject to applicable law.

An item is Final Sale only when it is clearly identified as Final Sale before purchase. Final Sale status does not remove remedies required by law for genuinely damaged, defective, incorrect, or materially misrepresented merchandise.

Include your order number and a brief description of the request when contacting Lavish Curiosity.